退款政策

漢礼慈善基金（註冊檔案編號：91/13727）為香港政府認可之慈善非牟利機構。

根據香港相關稅務及慈善法例規管，所有於本網站進行的慈善捐款、隨喜助印及項目贊助，一經確認及完成交易，法律上均不設退款、轉讓或變更用途。每一分善款都將全數直接投入本基金會之慈善項目（如經典流通、臨終關懷、社區共修等），以發揮自利利他的最大功德。

【特殊情況處理】 若出現以下罕見之行政或系統技術問題： 1. 由於網站系統技術故障，導致您的 PayMe / 轉數快 / 信用卡被重複扣除同一筆捐款。 2. 您在輸入捐款金額時不慎出現嚴重的輸入錯誤（例如因鍵盤失誤多輸入了零）。 請於交易日起計 7 天內，將您的「訂單編號」、「付款截圖證明」及「聯絡電話」電郵至 contact@hanlicharity.org 或 WhatsApp 至 +852 6333 0076。基金會將由營運團隊進行個別核實。一經確認屬系統或操作失誤，我們將在扣除第三方支付平台收取的手續費（如適用）後，盡快為您安排退回該筆錯誤之款項。 再次感恩您的慈悲與支持，願法喜充滿，生死兩相安。合十 

Thank you for your generous support and mindfulness.

The Hanli Charity Foundation (Registered File No.: 91/13727) is a recognized charitable institution exempt from tax under the laws of the Hong Kong SAR.

In accordance with Hong Kong regulations governing charitable donations, all transactions completed on this website—including charitable donations, voluntary sutra printing sponsorships, and project support—are legally non-refundable, non-transferable, and cannot be reassigned to other purposes. Every contribution goes directly into funding our core missions, including the distribution of Dharma texts, end-of-life care, and community mindfulness programs. 

 【Exceptions for Technical Errors】 We understand that human or technical errors can occur. Refunds will only be considered under the following exceptional circumstances:

1. System technical errors that resulted in duplicate charges for the same donation via PayMe, FPS, or credit card. 

2. An accidental typo or clerical error in the entered donation amount (e.g., adding extra zeros by mistake).

In such cases, please contact us within 7 days of the transaction date by emailing contact@hanlicharity.org or via WhatsApp at +852 6333 0076, providing your "Order Number", "Proof of Payment", and "Contact Information". Our operations team will review each request individually. Once verified as a system or clerical error, a refund will be processed as soon as possible, subject to the deduction of any third-party payment gateway transaction fees (if applicable).

Thank you once again for your compassion and support. May you be filled with Dharma joy and inner peace.